Cooperativa Pronto Taxi 6645

I am very suprised with the bad reviews. I ordered 2 taxis for 8 people the day before for next morning. The lady on the phone couldnt speak very good english but she did her best to assist me. I was very nervous if the taxis will come at 8:00 am or come at all as I read many bad comments about taxis in rome in general and I was worried we may not make it at the airport on time. 15 minutes to 8 i received a phone call that confirmed the taxis are arriving. Both taxis were there 5 minutes earlier, very polite, helpful and nice drivers. We felt very safe and enjoyed the ride. On the phone I was said the charge is 31 euros and this is what they have charged us.

I had a very bad experience with the taxi driver stole me and offend me because I am foreigner and not Italian. When we arrived to the destination I asked if he has change from 50 euros or he prefers that I pay with credit card, he told me that the POS doesn't work and he prefers cash.When I gave him the 50 euros he mixed the cash he was holding in his hands and he told me that I gave him 10 euros instead of 50!!!When I said is impossible because I had only those 50 and I asked you if you have change he insisted to ask 10 euros more!!I said i will call the police and he replied me that they will not believe you because you are russian, bulgarian, romanian?i am the italian and they believe me!!! Apart he was a racist and he offend me, he robber me... I suggest in the future to put cameras inside the taxi. Because apart this taxi drivers robbers tourists they even steal money from the company by not accepting credit cards! Is a shame to offend and robber the foreigners , you mainly work with them!!

AVOID - CONMEN. Phone operator told me journey from Tor Vergata train station to Ciampino airport would be 25 euros, but the taxi driver unbeknownst to me had the fare meter on and he demanded 65 euro payment for a 20 minute taxi ride. I insisted to him that the operator said 25 euros and he didn’t accept it. I gave him 70 euros in cash and he initially didn’t even give me the change back until I prompted him. Avoid like the plague, especially if you’re a tourist. I have complained to them formally and they said they’d investigate, but that was over a week ago and no reply since. Use Uber or Free Now instead. Both are taxi apps who won’t con you.

Do Not Take this Taxi. They will rip you off. My husband was sick so I had to send him back to the hotel. The taxi driver did not turn on his meter. The taxi driver charged 3 times the amount to my husband. My husband did not know better and had no choice as he had no phone or way of getting back to hotel once I put him in the taxi. I wish I was with him inside the taxi. I would of made the taxi driver stop and let us out the minute I saw the meter not running. This is the only company that ripped us off in Italy during our 2 week stay. Shame on Pronto Taxi Service. I called Pronto Taxi Service but they kept hanging up on me when I tried to report it. I disputed the charge with my bank so they can take care of Pronto taxi for me.

after a lot of effort I was told that a taxi arrives in 20 minutes and after an hour passed I was told that taxis are not allowed to enter the Ciampino airport and that I had to take my luggage alone ... and walk outside the main road to find the taxi by myself ... after I went outside ... seeing a taxi with the company sign ... the driver rudely did not even answer us ... and after a while a taxi came with a kind driver ... who was notified at that time and picked me up. .. the conclusion is yours to make!!! NEVER...NEVER...AND NEVER AGAIN!!